Junior specialist Arison Facility Management Services Private Limited
Job Description • answer calls and respond to emails • handle customer inquiries both telephonically and by email • research required...
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Job Description
• answer calls and respond to emails
• handle customer inquiries both telephonically and by email
• research required information using available resources
• manage and resolve customer complaints
• provide customers with product and service information
• enter new customer information into system
• update existing customer information
• process orders, forms and applications
• identify and escalate priority issues
• route calls to appropriate resource
• follow up customer calls where necessary
• document all call information according to standard operating procedures
• complete call logs
• produce call reports :
Key Skill(s)
BPO inbound process international call centerAbout Company
Arison is an HR Consulting company providing services in the area of Talent Sourcing. We offer integrated consultancy services and we strive towards providing total HR services and solutions to our clients.
We strive to provide end to end HR services including recruitment, executive search, campus recruitment, training and a complete range of HR outsourcing solutions for our clients. At Arison, our ultimate aim is to create true value for your business, through the essential core asset of your company – your people.
We believe that Excellent People = Excellent Results. By understanding what drives our specialty industries, to be involved in our communities on a professional and personal basis, following a disciplined process of identifying quality candidates, partnering with employers to understand their core business and their employment requirements, and delivering exceptional services..
We strive to provide end to end HR services including recruitment, executive search, campus recruitment, training and a complete range of HR outsourcing solutions for our clients. At Arison, our ultimate aim is to create true value for your business, through the essential core asset of your company – your people.
We believe that Excellent People = Excellent Results. By understanding what drives our specialty industries, to be involved in our communities on a professional and personal basis, following a disciplined process of identifying quality candidates, partnering with employers to understand their core business and their employment requirements, and delivering exceptional services..
