Amazon Walking 5th April to 9th April @Hyderabad Fresher 2014,2015,2016

Company Profile: Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable v...



Company Profile:
Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth's most customer-centric company. We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched www.amazon.in for shoppers in India. With www.amazon.in, we endeavor to give customers more of what they want - low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In 2 years since launching our India operations, we have expanded our offering to over 22 million products across 100s of stores! Our philosophy of working backwards from the customers is what drives our growth and success. We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always "Day 1" and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India. Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.

Job Number:
NA
Company Name:
Amazon
Designation
Associate/Senior Associate -(NonTechnical)
Associate/Senior Associate -(NonTechnical)
No.of Vacancy :
Not Disclose
Salary:
1.5 to 2.75 PA
Eligibility Critertia:
Education:UG -Any Graduate - Any Specialization, Graduation Not Required 
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required 
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Job Description:
We invite Freshers and Experienced candidates with good communication skills
Job Location
Hyderabad
Experience
0-1 Years
industry
Skills:
Word Windows Customer  Focus Internet Explorer Communication Skills MS Outlook Resolution InterpersonalService executive customer customerfresherwalkin

Walking Date:
5th April to 9th April.
Reporting Time:
10 AM to 3 PM
Company Website:
www. Amazon.com
Apply link / To know  More

Knowledge & Skills Required 
Communication Skills: 

Excellent communication skills (written and verbal)

Ability to communicate correctly and clearly with all customers

Excellent documentation skills

Good comprehension skills ability to clearly understand and state the issues customers present

Ability to concentrate follow customers issues without distraction to resolution

Good composition skills ability to compose a grammatically correct, concise, and accurate written response

Work successfully in a team environment as well as independently


Computer Knowledge/Skills: 

Ability to use a desktop computer system

Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer

Excellent typing skills

Demonstrates understanding of the Internet, Amazon.com website, and competitor websites

Demonstrates an ability to successfully navigate websites

Demonstrates a proficient knowledge of email applications

Demonstrates an ability to learn in various media 

Ability to successfully adapt to changes in the work environment

Customer Focus: 

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

Ability to empathize with and prioritize customer needs

Demonstrates interpersonal skills with a diverse customer base

Demonstrates conflict resolution, negotiation, and de-escalation skills

Demonstrates ownership to resolve challenging customer issues, escalating when necessary

Ability to determine customer needs and provide appropriate solutions 

Maintain regular and reliable attendance, including the daily schedule as assigned

Flexible with the working schedule; may be expected to work weekends, holidays and events

Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills: 

Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned

Ability to approach problems logically and rationally

Action oriented and self-disciplined

Organized and detail-oriented

Ability to quickly and effectively prioritize work time in various departments to meet business need

Ability to maintain composure in highly escalated situations

Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service

Qualifications required

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
Interview location :
Amazon Development Centre India Private Limited,
Building No: 9, 10th floor, Mind Space IT Raheja Park,

 Hitec City, Hyderabad - 500081

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